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Certified Nursing Assistant/Personal Care Assistant

Job Description

The primary role of the Certified Nursing Assistant/Personal Care Assistant is to provide direct care to residents under the supervision of a licensed nurse and Supervisor, in accordance with facility policies and procedures.




  • Follow written and oral directions.

  • Follow established performance standards and perform duties according to nursing service policies and procedures.

  • Assist new employees in following established facility policies and procedures.

  • Identify resident problems and concerns and report them immediately to a Supervisor.

  • Complete assignments and documentation timely, completely and accurately following facility policies and procedures.

  • Conduct resident rounds as assigned.

  • Identify safety hazards and emergency situations and initiate corrective action.

  • Participate in in-service classes as assigned and complete assignments.

  • Assume personal responsibility for following facility procedures related to control of equipment and supplies.

  • Report incidents and/or unusual problems according to established facility procedures. Report within shift it occurs.

  • Participate in interdisciplinary team and other meetings as assigned.

  • Participate in the development of an individualized plan of care of assigned residents.

  • Review care plans and provide care as outlined.

  • Record the care and treatment provided to the resident and the resident’s response or lack of response to care provided.

  • Maintain confidentiality of resident and facility information.

  • Follow facility procedures for admission, discharge and transfer of residents.

  • Listen to resident and family complaints and report to Supervisor.

  • Ensure residents have call bells in reach. Answer call bells promptly.

  • Assist with activities of daily living as designated in each resident’s care plan.

  • Participate in the planning and implementation of the individualized plan of care for assigned residents.

  • Ensure residents are given adequate assistance with meals, nourishment and transportation to meal service area(s).

  • Consistently work cooperatively with residents, med techs, supervisors, other direct care workers, physicians, families, consultant personnel and ancillary service providers.

  • Observe all facility safety policies and procedures.

  • Observe all facility policies and procedures.

  • Report for work in a clean, neat uniform and consistently present an appropriate professional appearance.

  • Report for work as scheduled and consistently demonstrate dependability and punctuality.

  • Assume accountability for data contained in the employee handbook.

  • Perform all duties assigned in an effective, timely and professional manner.

  • Follow facility’s infection control procedures.

  • Follow Residents’ Rights policies at all times.

  • Be responsible for the safety of residents under his/her supervision.

  • Accept assigned duties in a cooperative manner.

  • Complete annual 6 hours in-service programs as designated by state regulations.

  • Attend training in dementia management and resident abuse prevention as assigned.

  • Participate in all compliance and ethics training programs.

  • Use only authorized abbreviations established by the facility when recording information.

  • Agree not to disclose assigned user ID and password for accessing resident/facility information. Promptly report suspected or known violations of such disclosure to the Charge Nurse or Compliance and Ethics Officer

  • Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Charge Nurse or Compliance and Ethics Officer.

  • Assist residents with bathing, oral care, dressing/undressing, toileting, perineal care, catheter care, grooming, eating and taking/recording vital signs in accordance with facility policies.

  • Strip bedding, change linens and make resident beds as assigned.

  • Ensure that department computer workstations left unattended are properly logged off.

  • Report all accidents/incidents to your supervisor no matter how minor they may be. Report such occurrences on the shift in which they occur.

  • Report any known or suspected unauthorized attempt to access facility’s information system.

  • Report suspected resident abuse immediately to the Supervisor.

  • Promptly report suspected violations of the facility’s compliance and ethics program to the facility’s Compliance and Ethics Officer.

Authority is delegated to the individual in this position to:

  • Provide care to assist residents' with their activities of daily living as well as other activities designated on the residents' plan of care or as assigned.

  • Report resident needs and concerns to a licensed nurse.


  • High school graduate or equivalent

  • Successful completion of approved CNA or PCA program as required by state and/or federal regulations

  • CPR certified

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