IMPORTANT ANNOUNCEMENTS
SEPTEMBER 18, 2020
We are happy to announce that Oak Hill continues to be COVID free. The residents are moving around the community both inside and outside (weather permitting) and we will resume our social distanced activities in the mornings and host outside visits in the afternoons.
The next two weeks of visit slots were posted yesterday. Please reference the link to the sign up genius below.
Instructions for Sign Up Genius:
1. Click on the Sign Up Genius Link: https://m.signupgenius.com/#!/ (copy and keep this)
2. Without logging in, locate the “find” magnifying glass icon on the bottom of the page and press it
3. The “find a sign up” page will load and ask for creator’s email address
4. Enter: michele@oakhillliving.com (complete the simple math problem to confirm you are human)
5. The “search results” page will show pictures with dates available. Click on the date you want and it will display times available.
6. Select the sign up slot desired and press “Submit and Sign Up”.
Please remember to follow us on our Facebook account at “Oak Hill Assisted Living Community” or our new Instagram account @OakHillLife for ongoing photos from inside the community.
SAVE THE DATE (OPEN HOUSE) CANCELLED: In order to be respectful of the limitations that are still considered appropriate for adult care homes, we will cancel our open house scheduled for October 1, 2020 and reschedule when everyone is able to be in the building again.
Dates to Remember:
9/30/2020 – Flu Shots for all residents and staff
10/7/2020 and 10/21/2020 – Podiatry (back in the building providing care)
We are open for select admissions (following appropriate CDC guidelines) and are committed to helping care for your loved ones and others who may be in need. Feel free to contact our Admissions Director at 919-639-9000 x304 for details.
SEPTEMBER 2, 2020
We are pleased to announce that Oak Hill has received clearance from the Health Department as there are no known residents or staff with positive COVID tests and/or COVID symptoms.
As a result, the outside visits in the courtyard (with masks and social distancing) will resume on a SCHEDULED basis only beginning Tuesday, September 8, 2020.
Sign up genius link https://www.signupgenius.com/findasignup
In the meantime, we are open for select admissions (following appropriate CDC guidelines) and are committed to helping care for your loved ones and others who may be in need. Feel free to contact our Admissions Director at 919-639-9000 x304 for details.
JULY 15, 2020
We have no known or suspected cases of COVID-19 at our community.
Phase I of Reopening Oak Hill
We are pleased to announce that we will start outdoor visits for resident families on Monday, July 20. Visits will only be offered in the afternoon and by scheduled appointment only, Monday through Saturday. Pre-scheduled visits are required. We cannot authorize any other visits at this time.
Click here for the DHHS guidelines we will be following. Please review these prior to signing up.
Steps in the Process:
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Read the DHHS guidelines to ensure you are able to comply.
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Visit Sign Up Genius and follow the directions below to see a list of available dates and times to schedule your visit (2 resident visits per hour with 2 visitors per resident will be allowed – NO EXCEPTIONS).
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Visits are only allowed based on appointments scheduled through Sign Up Genius. No phone calls please. Only one visit is allowed per two week sign up period.
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Upon arriving, visitors must go to the side entrance gate near the 300 hall for check-in.
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Visits will be chaperoned by staff to ensure compliance with social distancing, masks, cleaning, etc.
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Visits will be a maximum of 30 minutes in length.
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Oak Hill reserves the right to ask family members to leave if they are not following the guidelines and/or discontinue visits if compliance becomes a safety issue.
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There will be no physical contact allowed or passing of items between the resident and visitors.
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Residents on quarantine will not be eligible to participate in visits until their quarantine time period is completed.
We will gladly continue to accept drop off of items between 9am and 4pm Monday through Saturday ONLY when we have staff assigned to assist
Instructions for Sign Up Genius:
1. Click on the Sign Up Genius Link: https://m.signupgenius.com/#!/ (copy and keep this)
2. Without logging in, locate the “find” magnifying glass icon on the bottom of the page and press it
3. The “find a sign up” page will load and ask for creator’s email address
4. Enter: michele@oakhillliving.com (complete the simple math problem to confirm you are human)
5. The “search results” page will show pictures with dates available. Click on the date you want and it will display times available.
6. Select the sign up slot desired and press “Submit and Sign Up”.
JUNE 26, 2020
We have no known or suspected cases of COVID-19 at our community and will continue our current restricted access policies.
Phase I of Reopening Oak Hill
We will maintain our current restricted access in accordance with Governor Roy Cooper’s announcement to pause in Phase II for another three weeks. In the meantime, we will continue working on the logistics of our Phase I Reopening Plan.
Our guidelines include the following - between 9am and 4pm Monday through Saturday ONLY we have staff assigned to assist
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Please drop off materials for residents at the front door on the cart designated for this purpose. We check regularly and deliver items.
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Window visits (with windows closed) are encouraged.
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Phone calls are encouraged (please call and give us time if we need to assist residents).
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FaceTime is available if you call in advance so we can arrange to help residents.
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To make arrangements for items listed above that require staff assistance, please contact our Life Enrichment Director at 919-639-9000 x 314
JUNE 12, 2020
We have no known or suspected cases of COVID-19 at our community and will continue our current restricted access policies.
Phase I of Reopening Oak Hill
We are working on tentative plans for modifications to our restricted access while following CDC and NCDHHS guidance and the Governor’s evolving recommendations – especially as they relate to adult care homes. Our current thoughts for loosening restrictions may include a sign up process for outdoor visits (limit 2 visitors per resident), enhanced inside Oak Hill activities in very small groups, and small group dining and/or outside picnics for residents.
Please watch our updates in the next few weeks for details of this plan. We will post information on the website and Facebook. In the meantime, enjoy our new twist on “artwork” depicting our residents.
Thank you for your continued cooperation!
MAY 22, 2020
We are thankful to announce that we continue to have no suspected or confirmed cases of COVID-19.
On May 20th, Governor Cooper issued Executive Order 141 easing restrictions on travel, business operations and mass gatherings. At a press conference yesterday, the Governor and NCDHHS Secretary Cohen announced that North Carolina will move into Safer At Home Phase 2 on Friday, May 22 at 5 p.m.
While the state’s overall key indicators remain stable, the increase in daily case counts signal a need to take a more modest step forward in Phase 2 than originally planned.
PLEASE NOTE: All restrictions related to long term care facilities, which includes adult care and family care homes, remain in effect until further notice.
We will continue to take the most conservative route possible to safeguard all our residents and staff at the community.
MAY 15, 2020
We are pleased to report that we have no known or suspected cases of COVID-19 at this time. We hope you enjoy a video of life inside Oak Hill where our residents are enjoying the nice weather, taking walks, and doing activities that comply with social distancing rules.
APRIL 29, 2020
The health and safety of our residents, staff, and families are of utmost importance and priority to all of us.
We have no known or suspected cases of COVID-19 at our community.
Effective immediately - In light of the issues at other communities/facilities and in an effort to continue protecting the residents our visitation policy is as follows:
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Interior Building visitation continues to be restricted to only health care professionals and staff (essential personnel).
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Property visitation (talking with residents across gates, at windows, etc.) is restricted to Monday through Saturday, 9am to 4pm. Violators will be asked to leave immediately.
Drop off of packages continues from 9am to 4pm Monday through Friday. Items should be labeled with the resident name and room number and left on the cart for delivery based on staffing availability.
APRIL 24, 2020
The health and safety of our residents, staff, and families are of utmost importance and priority to all of us.
We have no suspected or confirmed cases of COVID-19.
In light of current conversations about “re-opening” businesses, our plan involves following the guidelines included in the Governor’s three phase roll out. At this time, his plan includes restrictions for adult care homes continuing throughout all three phases due to the vulnerable population we serve.
We will monitor and follow his plan in the coming weeks. For more details click here.
Aligned with Local/State/Federal guidelines, and out of an abundance of caution we continue the following:
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Restricting visitation and monitoring staff and limited health care providers in the building
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Closely monitoring resident temperatures and symptoms twice daily
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Eliminating communal dining, activities and outside appointments
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Helping residents one-on-one with activities, phone calls and walks to our courtyard area based on staffing availability
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Focusing on infection prevention and control practices
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Drop off and pick up is still available Monday through Friday, 9am-4pm. We ask for everyone’s support in limiting the number of types of items entering the building. Please consider delivering once a week - only essential items like Depends and Boost and not dropping off open food. Please label your items and place them on the cart for delivery.
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Visiting hours are no longer relevant since we have restricted entry. If you decide to stand outside a window to visit with family we ask for this to be done between the hours of 8am and 5pm Monday through Friday to provide for a monitored and safe environment that protects resident privacy. Please remember windows should not be opened during these visits. (see recent updates for change in hours)
Thank you again for your support and cooperation.
